We actually reply

Help, one message away

Everything about our bots — a preset that didn't land, a question about results, billing, or an idea you think we should build — goes through one Telegram chat. No tickets, no queues, no chatbots pretending to be people.

What we help with

Anything regarding our bots — before you send your first photo or after your hundredth edit. If it's about DarkLust AI, it belongs in our chat.

Preset & editing help

Which look fits your photo, why a result came out the way it did, and how to get the exact style you imagined.

Bots & technical issues

A bot not responding or erroring mid-edit — tell us what happened and we'll get it back online.

Billing & account stuff

Questions about paid features or anything about your usage — we'll sort it out directly.

Feedback & ideas

Most of our presets started as user suggestions. Tell us what's missing — it genuinely shapes what we build next.

One more thing: if a photo came out nothing like the examples, send it over in the chat — describing the issue directly to us is the fastest way to fix the preset for everyone.

Quick answers

Usually within 24 hours, and most of the day we're near real-time. Nights and holidays can stretch a little.

If something on our side clearly went wrong, yes — message us and we'll make it right. Details are in the Terms.

Absolutely — describe the look (or send a reference photo) in the chat. The best requests end up in the bot for everyone.

It's almost always short maintenance. Ping us if it's down longer than an hour and we'll check the server.